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블루링크 고객센터

현대오토에버 블루링크 차량 IoT 소개 챗봇

Dreamyoungs Inc. (Cloudturing) built 블루링크 고객센터 for 현대자동차.

Platform: KakaoTalk

Chatbot engine: Kakao, Google Dialogflow

Features used: 차량 IoT CS 챗봇 (FAQ형)

Launch date: 2020-01-31

Link: https://pf.kakao.com/_xcxdkxlj

Service status: In service

Problem and approach

  • 현대오토에버의 의뢰를 받아 개발한 챗봇으로 현대자동차의 블루링크 사용법에 대해 CS 안내
  • 현대자동차의 자회사로 블루링크, 카페이 등에 대한 고객 문의에 답변
  • 가입, 이용안내, 납부 방법 조회 및 변경 등 블루링크에 관한 전반적인 안내

External reference materials

    블루링크 고객센터 chatbot image

    Dreamyoungs Inc. | Address: Room 706, 11, Magokjungang 6-ro, Gangseo-gu, Seoul, Republic of Korea | Tel: 02 332 4320

    Representative: Dylan Jung | Business registration no.: 326-86-00134 | Online sales registration no.: 2025-Seoul Gangseo-3278

    Development inquiries: bot@cloudturing.com | Partnership inquiries: b2b@cloudturing.com

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    Cloudturing is operated by Dreamyoungs Inc.

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